Return Policy

At Gay Coffee, we are dedicated to ensuring your satisfaction with our products. Unfortunately, due to the nature of our premium roasted coffee beans, we regret to inform you that we do not accept returns or offer refunds on coffee bean purchases. Our commitment is to provide you with the finest quality beans, and once they have been roasted and shipped, we cannot guarantee their integrity. However, we are pleased to accommodate returns and process refunds for merchandise items such as apparel and accessories that are unused, unwashed, or unworn.

To be eligible for a return and refund on merchandise, please ensure that the items are in their original condition and packaging. Understanding that preferences may change, we kindly request that you initiate the return process within 11 days of receiving your order. Regrettably, we cannot consider requests for returns or refunds beyond this timeframe.

Should you need to return eligible merchandise, please contact our customer support team through the "Contact Us" form on our website. Include your order number in the request, and our team will guide you through the return process, providing the necessary instructions.

We appreciate your understanding of our policy regarding roasted coffee beans and hope you find satisfaction in our assortment of high-quality merchandise. Thank you for choosing Gay Coffee as your preferred coffee and lifestyle brand. For any questions or concerns, feel free to reach out to our customer support team. We will promptly follow up to process your return.

This refund policy is effective as of [01/22/2024] and is subject to change without prior notice. Please review the refund policy periodically for any updates.